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Job Description
The Facilities Management Contract, Risk & BCP Senior Specialist will play a crucial role in managing FM contracts, risk, business continuity planning, and driving improvements in facilities management processes.
Job Responsibility:
- Develop and negotiate the performance management system with FM Contractors.
- Ensure performance governance of FM contracts in close connection with the service delivery team.
- Participate in periodic performance review meetings for all contracts.
- Conduct periodic reviews of contract performances, identify findings, and make recommendations to FM Contract Managers.
- Develop the FM risk management system, including policies, processes, templates, and guidelines, and monitor execution.
- Review Service Providers' risk management systems and associated risk registers.
- Keep the FM risk register updated with a focus on mitigation actions.
- Coordinate the FM Risk Committee and monitor the execution of agreed actions.
- Review asset performance and risk management practices to ensure compliance with regulatory requirements and industry standards.
- Develop and implement targeted improvement plans, set performance goals, and monitor progress.
- Coordinate the development and continuous improvement of FM Emergency Response Plan (ERP) and Business Continuity Plan (BCP) processes and procedures.
- Ensure continuous testing of ERP and BCP in coordination with Service Providers and FM functions.
- Track and record all FM emergencies and exercises.
- Implement and coordinate the FM Quality Management System (QMS).
- Review and optimize facilities management processes and workflows for efficiency and effectiveness.
- Foster a culture of continuous improvement and sustainability within the organization
Skills
Candidate Requirements:
- Bachelor's degree in Facilities Management, Business Administration, or a related field (master's degree preferred).
- Proven experience in facilities management, contract management, risk management, and business continuity planning.
- Strong negotiation and communication skills.
- Ability to analyze data, identify trends, and make data-driven decisions.
- Knowledge of regulatory requirements and industry standards related to facilities management.
- Certification in risk management or business continuity planning is a plus.
- Excellent organizational skills and attention to detail.
- Ability to drive change and foster a culture of continuous improvement