About JEDCO
We are committed to delivering excellence and innovation to our clients and we look for the same qualities in our people.Our HR team strives to meet the changing needs of our clients by building a community of employees of the highest caliber who share our vision and embrace our values.If you would like to be part of an environment that encourages excellence, welcomes innovation and nurtures relationships, build your profile, and apply for a suitable job for you.
Latest jobs
Strategy and Perfo…
Jeddah
Full time
Job Summary:The Strategy and Performance General Manager will be responsible for directing the development of strategic plans, objectives, and related initiatives for the organizational unit. They will lead the effective execution of plans based on jedco’s overall strategy to ensure the achievement of strategic objectives.Job Responsibility:- Develop strategic plans, objectives, and initiatives for the organizational unit- Formulate and execute plans based on jedco’s overall strategy- Lead the development of Jedco's corporate strategy and communicate with internal and external stakeholders- Develop performance management and evaluation methodology, processes, and tools- Approve strategic plans of other units and oversee performance reports against targets- Update jedco’s operating model and engage with stakeholders on its design- Engage stakeholders in strategic planning and goal-setting processes- Monitor alignment with jedco strategy and compliance with plans and targets- Perform other job-related responsibilities as directedCandidate Requirements:- Bachelor’s or Master’s degree in a relevant field- Proven experience in strategic planning and performance management- Strong communication and stakeholder engagement skills- Ability to lead and drive strategic initiatives- Analytical skills and attention to detail- Ability to manage multiple projects and priorities effectively- Strong leadership and decision-making abilities
Director, Commerci…
Jeddah
Full time
- Defines measurable targets for each product and service and establishes clear objectives for each team member to effective implementation of the commercial plan. - Sets commercial sector KPIs and performance goals that align with Jedco's aspirations for commercial success. - Seeks all available opportunities to enhance existing commercial performance (Retail, F&B, Duty Free, etc.). - Looks for avenues to optimize revenue and processes from commercial outlets. - Analyzes market trends, assesses passenger preferences and identifies potential commercial partners or tenants for ventures. - Plans for attractive and functional commercial spaces, ensuring ease of navigation and providing quality service to passengers. - Regularly reviews commercial performance and outstanding issues. - Monitors and regulates performance and price levels for all third-party businesses ensuring that they are compliant with applicable contracts and regulations. - Gathers consumer data to share it with other relevant stakeholders within jedco, and for analysis of the same. - Implements passenger feedback mechanisms to continually enhance the commercial experience for them. Job Summary:The Director of Commercial Performance is responsible for setting measurable targets, defining objectives, and optimizing revenue for various commercial sectors within the organization. They are in charge of analyzing market trends, enhancing performance, and ensuring a high-quality commercial experience for passengers.Job Responsibility:- Define measurable targets for products and services and establish clear objectives for team members.- Set KPIs and performance goals aligned with the company's commercial success.- Identify opportunities to enhance commercial performance in areas such as Retail, F&B, and Duty Free.- Optimize revenue and processes for commercial outlets.- Analyze market trends, assess passenger preferences, and identify potential commercial partners.- Plan attractive and functional commercial spaces, focusing on passenger experience and service quality.- Regularly review commercial performance and address outstanding issues.- Monitor and regulate performance and pricing of third-party businesses to ensure compliance with contracts and regulations.- Gather consumer data and share insights with relevant stakeholders for analysis.- Implement passenger feedback mechanisms to improve the commercial experience.Candidate Requirements:- Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred).- Proven experience in commercial performance management, preferably in the aviation or retail industry.- Strong analytical skills with the ability to interpret market trends and consumer preferences.- Excellent leadership and communication skills.- Ability to set and achieve challenging targets and KPIs.- Familiarity with contract management and regulatory compliance.- Experience in optimizing revenue streams and enhancing customer experiences.- Proficiency in data analysis and reporting tools.- Strong problem-solving and decision-making abilities.- Ability to work effectively in a fast-paced, dynamic environment.
IT Infrastructure…
Jeddah
Full time
- Contribute to the development and manage the execution of the organizational unit’s plans in order to ensure seamless operations that facilitate the achievement of the objectives - Manage the process of assessing jedco's technology needs and design infrastructure solution, Network, Communications and Data Centers that align with business requirements - Manage the process of selecting and determining hardware and software requirements, network architecture, storage solutions, and server configurations - Manage the process of monitoring the performance and health of the Infrastructure components, Network, Communications, and Data Centers - Manage the process of addressing issues related to Infrastructure components, Network, Communications, and Data Centers - Manage the process of collaborating with other IT teams or vendors to resolve complex issues related to Infrastructure components, Network, Communications, and Data Centers - Manage the process of developing network protocols such as IP addressing, subnetting, and VLAN configurations - Manage the process of revising business requirements, and develop security design and implementation plans - Manage the process of reviewing that all standards are consolidated and maintained properly to enable design of IT security systems in compliance with set policies and guidelines - Manage the process of selecting and implementing all security tools and perform security checks to ensure full protection - Manage the process of executing security tests to ensure that selected software safeguards data against internal and external threats - Manage the process of reviewing IT vendor proposals to ensure compliance with business and technical requirements and selection of the best service provider - Manage the process of serving as the first point of contact for users experiencing technical issues or seeking assistance - Manage the process of conducting prompt support in person or through various channels such as phone, email, or ticketing systems - Manage the process of listening to user concerns, asking relevant questions to diagnose problems, and providing step-by-step instructions or solutions to address issues - Manage the process of assisting users with software applications, operating systems, and hardware devices - Manage the process of evaluating the likelihood of various scenarios such as natural disasters, cyber-attacks, system failures, or data breaches - Manage the process of developing and implementing IT-specific continuity plans and strategies - Manage the process of developing recovery objectives, mitigation strategies, and documenting procedures to ensure the availability and resilience of IT systems and services - Manage the process of developing detailed IT continuity plans that outline the steps and measures to be taken during disruptions - Manage the process of conducting regular testing and exercises to validate the effectiveness of IT continuity plans - Manage the process of ensuring that plans are comprehensive, up to date, and aligned with overall business continuity plans - Manage the relationships with IT vendors and suppliers to ensure their preparedness for continuity events - Carry out other job related responsibilities as directed by his/ her Line Manage Job Summary:The IT Infrastructure and Operations Senior Manager is responsible for overseeing all aspects of an organization's IT infrastructure, including strategy, operations, and support. They lead a team of professionals to ensure the smooth operation and continuous improvement of the company's IT systems and services.Job Responsibility:- Develop and implement IT infrastructure strategies to support the organization's goals and objectives.- Manage day-to-day operations of the IT infrastructure, including networks, servers, storage, and data centers.- Ensure the security and reliability of IT systems by implementing best practices and regularly monitoring performance.- Lead a team of IT professionals, including network administrators, system administrators, and help desk technicians.- Collaborate with other department heads to identify and address IT infrastructure needs and requirements.- Oversee the procurement and installation of new hardware and software as needed.- Stay current on industry trends and technologies to recommend improvements and innovations to senior management.Candidate Requirements:- Bachelor's degree in Computer Science, Information Technology, or related field; master's degree preferred.- 10+ years of experience in IT infrastructure management, with a focus on operations and support.- Strong leadership and team management skills.- Excellent problem-solving abilities and attention to detail.- Knowledge of IT best practices, industry standards, and emerging technologies.- Certification in ITIL, CISSP, or other relevant certifications is a plus.
IT Digital Strateg…
Jeddah
Full time
Job Summary:As an IT Digital Strategy and Governance Senior Manager, you will lead the development and execution of digital strategies to align with business objectives and oversee governance processes to ensure compliance and security measures are in place.Job Responsibility:- Develop and implement a comprehensive IT strategy roadmap that aligns with the organization's business strategy.- Establish and enforce IT governance policies and procedures to ensure staff and vendor adherence.- Monitor contract progress and ensure compliance with contractual obligations.- Develop and maintain infrastructure, data, and application architecture strategies.- Design and implement the Enterprise Architecture Framework and network architecture.- Create and manage project plans, identify risks, and measure project quality.- Implement data integration solutions for seamless data exchange across systems.- Communicate with IT teams, stakeholders, and vendors to align architecture with business goals.Candidate Requirements:- Bachelor’s degree in IT, Computer Science, or related field. Master’s degree preferred.- Proven experience in IT strategy development and governance implementation.- Strong knowledge of architecture principles, data models, and network configurations.- Project management skills with the ability to identify risks and ensure quality deliverables.- Excellent communication and collaboration skills to work with diverse teams.- Relevant certifications in IT strategy, governance, or project management would be advantageous.
Manager, Board Gov…
Jeddah
Full time
1- Ensures continuously updates to board and committee bylaws, charters, policies, and processes in line with applicable laws, regulations, and best practices.2- Follows up on the adherence to Board and Committee charters and bylaws by all relevant stakeholders.3- Oversees the implementation and/ or adherence to all board and committee resolutions and policies by jedco’s management team and all other concerned internal and external stakeholders.4- Reports on any identified instances of non-compliance to board and committee resolutions and bylaws, highlighting required rectification actions.5- Works closely with concerned internal organizational units (e.g. GRC, Legal Affairs, HSE, etc.) and external stakeholders (including Matarat, PIF, GACA, etc.) to identify any relevant changes to jedco’s regulatory and industry trends and reflect those on relevant board and committee governance policies, charters, and frameworks.5- Assist managing jedco’s board and committees meetings, including setting an annual meeting calendar for the Board and for each of the committees6- Sets meeting agendas and schedules in collaboration with jedco’s leadership, creating and distributing briefing materials in advance of scheduled meetings as needed 7- Ensures facilities and oversees logistics for board and committee meetings, supporting the transportation and accommodation of participants and the provision of vendor services as needed 8- Records minutes of meetings and distributes them to relevant internal stakeholders 9- Maintains board and committee records, including minutes of meeting, procedures, and resolutions10- Ensures compliance to action items from meetings, and follows up on, or delegates next steps to realize board or committee decisions 11- Carry out other job related responsibilities as directed by his/ her Line Manager Job Summary:The Manager of Board Governance and Committee Affairs is responsible for overseeing the continuous updates to board and committee bylaws, charters, policies, and processes in accordance with applicable laws and regulations. They ensure adherence to board and committee charters and bylaws, monitor compliance with resolutions, and work closely with internal and external stakeholders to reflect changes in regulatory and industry trends on governance policies.Job Responsibility:1. Ensure continuous updates to board and committee bylaws, charters, policies, and processes.2. Monitor adherence to board and committee charters and bylaws by relevant stakeholders.3. Oversee implementation and adherence to board and committee resolutions and policies by the management team and other stakeholders.4. Report instances of non-compliance to board and committee resolutions and bylaws.5. Collaborate with internal and external stakeholders to identify and incorporate changes in regulatory and industry trends into governance policies.6. Assist in managing board and committee meetings, including setting meeting calendars and agendas.7. Coordinate logistics for meetings and provide necessary support.8. Record meeting minutes and distribute them to relevant stakeholders.9. Maintain board and committee records.10. Ensure compliance with action items from meetings and follow up on decisions.11. Perform other job-related responsibilities as directed.Candidate Requirements:- Bachelor's degree in a related field, such as Business Administration, Law, or Governance (Master's degree preferred).- Certification in Corporate Governance is a plus.- Proven experience in board governance, committee affairs, or a related field.- Strong understanding of laws, regulations, and best practices related to governance.- Excellent communication and interpersonal skills.- Ability to work collaboratively with internal and external stakeholders.- Strong organizational and time-management skills.- Attention to detail and ability to maintain accurate records.- Proficiency in MS Office suite and board management software.- Ability to handle multiple tasks and work under pressure.- Flexibility and adaptability to changing priorities.
Copywriter
Jeddah
Full time
1- Develops and executes a public relations strategy, including KPIs, aligned with the company's communication goals to key identified audiences2- Monitors jedco’s and KAIAs public image and measures impact of the different PR campaigns 3- Identifies areas where jedco can make a positive impact on the community and develops and manages social responsibility programs.4- Supervise the development of official speeches for the CEO during formal occasions and celebrations. 5- Supports jedco’s senior leadership on protocols activities including coordinating logistics for special guests/ delegees arrivals, departures, and visits to the airport.6- Carry out other job related responsibilities as directed by his/ her Line Manager Job Summary:We are looking for a creative Copywriter to join our team and create engaging content for various marketing and advertising materials. As a Copywriter, you will be responsible for writing clear, compelling copy that communicates our brand's message and resonates with our target audience.Job Responsibility:- Develop creative and engaging content for advertisements, websites, social media, and other marketing materials- Collaborate with the marketing team to brainstorm ideas and create campaigns that drive results- Conduct research to understand the target audience and market trends- Edit and proofread content to ensure high quality and consistency- Stay up-to-date with industry trends and incorporate best practices into copywriting effortsCandidate Requirements:- Proven experience as a Copywriter or similar role- Strong writing, editing, and proofreading skills- Creative thinking and the ability to generate innovative ideas- Excellent communication and collaboration skills- Knowledge of SEO and digital marketing trends is a plus
Senior Manager, Di…
Jeddah
Full time
1- Manage the implementation of a digital media communications plan, relevant to all digital mediums such as online advertising and social media.2- Manages jedco and KAIA online presence, including the official website and social media platforms, through creating engaging content and responding to comments and inquiries.3- Manage the development of social media metrics to measure performance and refine social media strategies4- Monitors social media channels, respond to comments and inquiries or escalates them to the proper organizational unit, and manages online communities 5- Define content quality and continuous update of information posted on jedco and KAIA’s digital media platforms6- Develops and curates content for various digital channels, including blogs, videos, and infographics.7- Manage that digital content aligns with the overall communication strategy and brand guidelines.8- Manage crisis communication plans for digital channels, ensuring a rapid and effective response to online issues.9- Carry out other job related responsibilities as directed by his/ her Line Manager. Job Summary:As a Senior Manager of Digital Communications, you will be responsible for developing and implementing digital communication strategies to enhance the organization's online presence and engage with stakeholders effectively.Job Responsibility:- Develop and execute digital communication plans in alignment with the organization's overall objectives.- Manage the organization's social media platforms and website to ensure consistent messaging and branding.- Monitor and analyze digital performance metrics to track the success of communication campaigns.- Stay updated on digital trends and recommend innovative strategies to improve communication effectiveness.- Collaborate with cross-functional teams to ensure a cohesive approach to digital communications.- Oversee the digital content creation process, including articles, videos, and graphics.Candidate Requirements:- Bachelor's degree in Marketing, Communications, or related field. Master's degree is a plus.- Proven experience in digital communications or a related field, with a minimum of 5 years in a managerial role.- Strong understanding of digital marketing techniques, social media platforms, and content management systems.- Excellent analytical and project management skills.- Creative thinker with a track record of implementing successful digital communication strategies.- Ability to work effectively in a fast-paced environment and lead a team to achieve goals.
Senior Manager Int…
Jeddah
Full time
1- Manage the implementation of internal communication policies and procedures and communicates them to all jedco organizational units 2- Manage and implements an internal communication plan to ensure effective and timely communication with employees, across all organizational units of jedco 3- Works with relevant stakeholders to execute internal communication activities, and support different change initiatives and programs4- Produces engaging internal communication materials, including newsletters, intranet articles, memos, and emails, in close coordination with TMO and OD and Culture organizational units5- Manage the implementation of communicating strategic initiatives and priorities to employees, providing guidance on effective leadership communication.6- Manages and maintains internal communication channels, such as intranet portals and collaboration tools, to ensure accessibility and usability for seamless communication.7- Carry out other job related responsibilities as directed by his/ her Line Manager Job Summary:As a Senior Manager Internal Communication, you will be responsible for developing and implementing communication strategies to engage and inform employees within the organization.Job Responsibility:- Develop comprehensive internal communication strategies that align with the company's goals and values.- Oversee the creation and distribution of internal communications, including emails, newsletters, intranet content, and announcements.- Collaborate with different departments to ensure consistent messaging across all internal communication channels.- Manage crisis communication and provide guidance during sensitive situations.- Measure the effectiveness of internal communication initiatives and adjust strategies as needed.Candidate Requirements:- Bachelor's degree in Communication, Public Relations, Marketing, or related field. Master's degree is a plus.- Proven experience in internal communication, with a focus on developing and executing communication strategies.- Excellent written and verbal communication skills.- Strong leadership and project management skills.- Ability to work collaboratively with cross-functional teams.- Knowledge of communication best practices and emerging trends in the field.
Terminal1 Operatio…
Jeddah
Full time
Job Summary:The Terminal 1 Operations Officer will be responsible for delivering operational excellence across all areas of Terminal 1 Operations, ensuring passenger safety and security, meeting SLA's, and influencing stakeholders. This role involves triaging Passenger Gate No Shows, collaborating with Airlines and Ground Handlers for service recovery, managing peak Umrah and Hajj seasons, maintaining terminal standards through audits, inspections, and escalations, coordinating passenger experience initiatives, managing terminal areas, ensuring a safe environment, analyzing data, and contributing to reports and contingency plans.Responsibility:- Triage Passenger Gate No Shows, liaise with Airlines and Ground Handlers, and escalate to the Terminal Duty Manager when necessary- Ensure successful delivery of peak Umrah and Hajj seasons through collaboration and support- Enhance terminal standards through audits, inspections, and monitoring, feeding improvement ideas to Senior Management- Implement passenger experience initiatives, develop progress reports, and coordinate quality service programs- Manage and own allocated terminal areas, control congestion, and lead service recovery- Collaborate with service providers and stakeholders to ensure a safe environment- Follow up on implementation and progress of corrective action plans- Analyze data, identify trends, and develop summary reports for Terminal Operations Leadership teams- Contribute to Terminal, incident, and contingency reports- Perform other job-related responsibilities as directedCandidate Requirements:- Bachelor's degree in a relevant field- Previous experience in airport operations or related field- Strong communication and stakeholder management skills- Ability to work under pressure and handle escalations effectively- Analytical mindset with the ability to identify trends and opportunities for improvement- Proactive approach to problem-solving and decision-making- Strong organizational skills and attention to detail- Ability to collaborate with cross-functional teams and lead initiatives- Knowledge of safety and security protocols in airport operations- Flexibility to adapt to changing business requirements and work schedules.
North Terminal Ope…
Jeddah
Full time
Job Summary:The North Terminal Operations Officer will be responsible for ensuring operational excellence in Terminal 1 operations, focusing on passenger safety, stakeholder management, service level agreements, and service performance indicators. This role involves coordination with various departments, service providers, and stakeholders to deliver a seamless and secure airport experience for passengers.Job Responsibility:- Triage Passenger Gate No Show cases and collaborate with Airlines and Ground Handlers for service recovery, escalating to the Terminal Duty Manager when necessary.- Work with Landside Operations to successfully manage peak Umrah and Hajj seasons, including collaboration, support, and escalations to control operations effectively.- Conduct audits, inspections, and regular monitoring to enhance terminal standards and contribute improvement ideas to Senior Management.- Coordinate the implementation of passenger experience and quality service initiatives, develop progress reports, and performance updates.- Manage and oversee allocated terminal areas, ensuring smooth operations, handling congestion, service interruptions, and leading service recovery efforts.- Collaborate with service providers, partners, and stakeholders to maintain a safe environment for passengers and staff.- Follow up on issues and corrective action plans with stakeholders, ensuring effective rectification.- Analyze data to identify trends, areas for improvement, and innovation opportunities in Terminal 1 operations and submit summary reports to Terminal Operations Leadership teams.- Contribute to Terminal, incident, and contingency reports for review and escalation by the Terminal Management team.- Perform other job-related tasks as assigned by the Line Manager or business requirements.Candidate Requirements:- Bachelor's degree in Aviation Management, Business Administration, or related field.- Proven experience in airport operations, preferably in a supervisory role.- Strong communication, negotiation, and stakeholder management skills.- Ability to analyze data, identify trends, and propose improvement strategies.- Knowledge of safety and security protocols in airport operations.- Excellent organizational and time management skills.- Flexibility to work in a fast-paced and dynamic environment.- Understanding of service level agreements and service performance indicators.- Proficiency in MS Office applications.- Certification or training in Airport Operations Management is a plus.