Fire & Rescue Services Operations Performance Senior Manager

Job Summary:
The Fire & Rescue Services Operations Performance Senior Manager will be responsible for developing and managing the execution of FRS Departmental plans to ensure seamless operations and the achievement of objectives. This role involves overseeing fire safety strategies, training plans, operational performance monitoring, business partnerships, resource management, compliance with regulations, and continuous improvement efforts in fire and rescue operations.

Job Responsibility:
- Contribute to the development and manage the execution of FRS Departmental plans
- Develop and supervise the KAIA Fire Safety Strategy
- Support the Fire Prevention team
- Oversee the annual FRS department Training plan
- Assist the GM Fire and Rescue Services in monitoring operational performance
- Manage strong business partnerships with key stakeholders
- Oversee incidents involving fire, hazardous materials, and emergencies
- Develop key performance indicators and metrics for assessment
- Streamline and optimize fire and rescue service operations
- Identify and allocate necessary resources for emergency response
- Ensure compliance with regulations, codes, and standards
- Analyse performance data and incident reports for improvement opportunities
- Maintain equipment, tools, vehicles, and facilities for continuous readiness
- Perform other job-related responsibilities as directed

Candidate Requirements:
- Bachelor's degree in a relevant field; Master's degree is a plus
- Proven experience in fire and rescue services operations management
- Strong knowledge of fire safety strategies, training plans, and performance monitoring
- Excellent leadership and communication skills
- Ability to build and maintain strong business partnerships
- Knowledge of local, national, and international regulations and standards
- Analytical mindset for performance data analysis and improvement initiatives
- Strong organizational and decision-making skills
- Certification in fire safety or emergency management is a plus
- Ability to work well under pressure and manage emergencies effectively
- Willingness to carry out directed responsibilities with dedication and efficiency

Skills:
Leadership: Build Strategic Partnerships, Lead and Empower, Achieve Results, Drive Change

Behavioural: Commit to Safety, Champion Innovation, Prioritize Customers, Collaborate Effectively, Act with Care

Technical: Operations Planning and Capacity Assessment, Fire Science Knowledge, Fire and Rescue Services, Equipment and Systems Management, Terminal Operations Management, Operations Performance Management, Planning and organizing skills, Training and developing people, Internal audit and monitoring of compliance, Fire safety, prevention and emergency response – Evacuation Planning, Hazardous Materials, fuels and environmental protection, Airside and terminal operations, technical or engineering services, data systems and communications, ACI / ICAO / IATA regulations, GACA Regulations, NFPA and SBC codes and Standards, HSE standards, Airport emergency planning and security procedures, Airline Operations and Emergency Response Plans, Accident and Incident Investigation related to FRS and EMS activities, Task and Resource Analysis (TRA) and planning for numbers of personnel commensurate with the level of expected traffic growth and scope of services at KAIA, Vehicle fleet and equipment management including replacement and acquisition.