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نحن ملتزمون بتقديم خدمات متميّزة ومبتكرة لعملائنا، لذا نبحث عن موظفين يمتلكون مهارات تمكّننا من تحقيق ذلك.يسعى فريق الموارد البشرية في شركتنا إلى تلبية الاحتياجات المتغيرة لعملائنا من خلال بناء فريق عمل متميّز يشاركنا رؤيتنا وقيمنا.إن كنت تود الانضمام إلى بيئة عمل تشجّع على التميّز وتعزّز الابتكار والعلاقات لمهنية، قم الآن بإنشاء سيرتك الذاتية وتقدم إلى الوظيفة التي تناسبك.
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Strategy and Perfo…
جدة
دوام كامل
Job Summary:The Strategy and Performance General Manager will be responsible for directing the development of strategic plans, objectives, and related initiatives for the organizational unit. They will lead the effective execution of plans based on jedco’s overall strategy to ensure the achievement of strategic objectives.Job Responsibility:- Develop strategic plans, objectives, and initiatives for the organizational unit- Formulate and execute plans based on jedco’s overall strategy- Lead the development of Jedco's corporate strategy and communicate with internal and external stakeholders- Develop performance management and evaluation methodology, processes, and tools- Approve strategic plans of other units and oversee performance reports against targets- Update jedco’s operating model and engage with stakeholders on its design- Engage stakeholders in strategic planning and goal-setting processes- Monitor alignment with jedco strategy and compliance with plans and targets- Perform other job-related responsibilities as directedCandidate Requirements:- Bachelor’s or Master’s degree in a relevant field- Proven experience in strategic planning and performance management- Strong communication and stakeholder engagement skills- Ability to lead and drive strategic initiatives- Analytical skills and attention to detail- Ability to manage multiple projects and priorities effectively- Strong leadership and decision-making abilities
Director, Commerci…
جدة
دوام كامل
- Defines measurable targets for each product and service and establishes clear objectives for each team member to effective implementation of the commercial plan. - Sets commercial sector KPIs and performance goals that align with Jedco's aspirations for commercial success. - Seeks all available opportunities to enhance existing commercial performance (Retail, F&B, Duty Free, etc.). - Looks for avenues to optimize revenue and processes from commercial outlets. - Analyzes market trends, assesses passenger preferences and identifies potential commercial partners or tenants for ventures. - Plans for attractive and functional commercial spaces, ensuring ease of navigation and providing quality service to passengers. - Regularly reviews commercial performance and outstanding issues. - Monitors and regulates performance and price levels for all third-party businesses ensuring that they are compliant with applicable contracts and regulations. - Gathers consumer data to share it with other relevant stakeholders within jedco, and for analysis of the same. - Implements passenger feedback mechanisms to continually enhance the commercial experience for them. Job Summary:The Director of Commercial Performance is responsible for setting measurable targets, defining objectives, and optimizing revenue for various commercial sectors within the organization. They are in charge of analyzing market trends, enhancing performance, and ensuring a high-quality commercial experience for passengers.Job Responsibility:- Define measurable targets for products and services and establish clear objectives for team members.- Set KPIs and performance goals aligned with the company's commercial success.- Identify opportunities to enhance commercial performance in areas such as Retail, F&B, and Duty Free.- Optimize revenue and processes for commercial outlets.- Analyze market trends, assess passenger preferences, and identify potential commercial partners.- Plan attractive and functional commercial spaces, focusing on passenger experience and service quality.- Regularly review commercial performance and address outstanding issues.- Monitor and regulate performance and pricing of third-party businesses to ensure compliance with contracts and regulations.- Gather consumer data and share insights with relevant stakeholders for analysis.- Implement passenger feedback mechanisms to improve the commercial experience.Candidate Requirements:- Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred).- Proven experience in commercial performance management, preferably in the aviation or retail industry.- Strong analytical skills with the ability to interpret market trends and consumer preferences.- Excellent leadership and communication skills.- Ability to set and achieve challenging targets and KPIs.- Familiarity with contract management and regulatory compliance.- Experience in optimizing revenue streams and enhancing customer experiences.- Proficiency in data analysis and reporting tools.- Strong problem-solving and decision-making abilities.- Ability to work effectively in a fast-paced, dynamic environment.
North Terminal Ope…
جدة
دوام كامل
Job Summary:The North Terminal Operations Officer will be responsible for ensuring operational excellence in Terminal 1 operations, focusing on passenger safety, stakeholder management, service level agreements, and service performance indicators. This role involves coordination with various departments, service providers, and stakeholders to deliver a seamless and secure airport experience for passengers.Job Responsibility:- Triage Passenger Gate No Show cases and collaborate with Airlines and Ground Handlers for service recovery, escalating to the Terminal Duty Manager when necessary.- Work with Landside Operations to successfully manage peak Umrah and Hajj seasons, including collaboration, support, and escalations to control operations effectively.- Conduct audits, inspections, and regular monitoring to enhance terminal standards and contribute improvement ideas to Senior Management.- Coordinate the implementation of passenger experience and quality service initiatives, develop progress reports, and performance updates.- Manage and oversee allocated terminal areas, ensuring smooth operations, handling congestion, service interruptions, and leading service recovery efforts.- Collaborate with service providers, partners, and stakeholders to maintain a safe environment for passengers and staff.- Follow up on issues and corrective action plans with stakeholders, ensuring effective rectification.- Analyze data to identify trends, areas for improvement, and innovation opportunities in Terminal 1 operations and submit summary reports to Terminal Operations Leadership teams.- Contribute to Terminal, incident, and contingency reports for review and escalation by the Terminal Management team.- Perform other job-related tasks as assigned by the Line Manager or business requirements.Candidate Requirements:- Bachelor's degree in Aviation Management, Business Administration, or related field.- Proven experience in airport operations, preferably in a supervisory role.- Strong communication, negotiation, and stakeholder management skills.- Ability to analyze data, identify trends, and propose improvement strategies.- Knowledge of safety and security protocols in airport operations.- Excellent organizational and time management skills.- Flexibility to work in a fast-paced and dynamic environment.- Understanding of service level agreements and service performance indicators.- Proficiency in MS Office applications.- Certification or training in Airport Operations Management is a plus.