إرفاق
وصف الوظيفة
- Defines measurable targets for each product and service and establishes clear objectives for each team member to effective implementation of the commercial plan.
- Sets commercial sector KPIs and performance goals that align with Jedco's aspirations for commercial success.
- Seeks all available opportunities to enhance existing commercial performance (Retail, F&B, Duty Free, etc.).
- Looks for avenues to optimize revenue and processes from commercial outlets.
- Analyzes market trends, assesses passenger preferences and identifies potential commercial partners or tenants for ventures.
- Plans for attractive and functional commercial spaces, ensuring ease of navigation and providing quality service to passengers.
- Regularly reviews commercial performance and outstanding issues.
- Monitors and regulates performance and price levels for all third-party businesses ensuring that they are compliant with applicable contracts and regulations.
- Gathers consumer data to share it with other relevant stakeholders within jedco, and for analysis of the same.
- Implements passenger feedback mechanisms to continually enhance the commercial experience for them.
Job Summary:
The Director of Commercial Performance is responsible for setting measurable targets, defining objectives, and optimizing revenue for various commercial sectors within the organization. They are in charge of analyzing market trends, enhancing performance, and ensuring a high-quality commercial experience for passengers.
Job Responsibility:
- Define measurable targets for products and services and establish clear objectives for team members.
- Set KPIs and performance goals aligned with the company's commercial success.
- Identify opportunities to enhance commercial performance in areas such as Retail, F&B, and Duty Free.
- Optimize revenue and processes for commercial outlets.
- Analyze market trends, assess passenger preferences, and identify potential commercial partners.
- Plan attractive and functional commercial spaces, focusing on passenger experience and service quality.
- Regularly review commercial performance and address outstanding issues.
- Monitor and regulate performance and pricing of third-party businesses to ensure compliance with contracts and regulations.
- Gather consumer data and share insights with relevant stakeholders for analysis.
- Implement passenger feedback mechanisms to improve the commercial experience.
Candidate Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred).
- Proven experience in commercial performance management, preferably in the aviation or retail industry.
- Strong analytical skills with the ability to interpret market trends and consumer preferences.
- Excellent leadership and communication skills.
- Ability to set and achieve challenging targets and KPIs.
- Familiarity with contract management and regulatory compliance.
- Experience in optimizing revenue streams and enhancing customer experiences.
- Proficiency in data analysis and reporting tools.
- Strong problem-solving and decision-making abilities.
- Ability to work effectively in a fast-paced, dynamic environment.
المهارات
Skills:
- Strong leadership and management skills
- Strategic planning and decision-making abilities
- Excellent communication and interpersonal skills
- Team management at a senior level
- Coaching and development expertise
- Sound business acumen and financial management skills
- Extensive experience in senior management or Director level roles
- Proficiency in both Arabic and English languages
